Privacy Policy

1. Introduction

Angelic Dream Cushions Co (Pty) Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act (POPIA), 2013.

By using our website or engaging with us, you agree to the practices described in this policy.

2. Who We Are

Business Name: Angelic Dream Cushions Co (Pty) Ltd
Registration Number: 2023/270858/07
Email Address: shop@angelicdreamcushions.com
Country of Operation: South Africa

3. What Personal Information We Collect

We collect personal information that is necessary to fulfil your orders and improve our services. This may include:

Full name
Email address
Phone number
Shipping and billing address
Order history
Payment preferences (we do not store your banking details directly)
Website usage data (e.g. browsing activity, via cookies)

We do not currently collect ID numbers, unless legally required for specific cases such as customs for international orders.

4. How We Use Your Information

Your information may be used to:

Process and deliver your orders
Communicate with you regarding your purchase or enquiry
Send product updates, special offers, or promotional content (only if you opt in)
Improve our website and customer experience
Comply with legal or regulatory requirements

5. Sharing of Personal Information

We do not sell or rent your personal information.

We may share it only with:

Courier partners for delivery
Payment processors like Paystack
Law enforcement or regulators where required by law

Each partner is required to handle your data responsibly and securely.

6. How We Protect Your Data

We take the security of your information seriously and implement reasonable measures to keep it safe, including:

Encrypted connections (SSL)
Limited access to sensitive data
Password-protected systems
Secure third-party payment processing

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request updates or corrections
Request deletion of your personal data (where legally permissible)
Opt out of marketing communications

To exercise these rights, email us at shop@angelicdreamcushions.com.

8. Cookies

Our website uses cookies to improve your browsing experience and help us understand visitor behaviour. You may disable cookies in your browser settings if preferred.

9. Changes to This Policy

We reserve the right to update this Privacy Policy when necessary. All changes will be posted on this page with an updated effective date.

10. Contact

If you have any questions about this policy or how your data is used, please contact:
Email: shop@angelicdreamcushions.com